EMPOWERING YOU WITH SMARTER HEALTH OPTIONS
"Her kindness, caring, compassion, and empathy goes above and beyond anyone I have ever dealt with! And due to all of that, she continues each and every day/month to inspire me and keep me going!"
I just wanted to take a moment and send this email to tell you how wonderful and awesome, I think one of your employees, Angela Malanowski is.
Approximately nine months ago, I started a treatment program which was in many ways one of the most difficult times of my life.
There were so many obstacles that I had to go through during this process, and at times I was not sure that I had the strength or financial means to make it through all of this.
At one point, things were so bad, and I was paying an outrageous amount of money out of pocket due to problems with my prescriber that I sent an email to all those involved in my case that I no longer felt that I could continue with my treatment.
Immediately, I received an email from Angela, telling me not to give up and offering to help me with finding a new prescriber to help me to continue, it actually brought tears to my eyes and warmed my heart to think that someone who doesn’t even know me would go to that extent to help me!! (at that point I actually felt like I had my own little cheerleader in my corner) I cannot tell you how much that meant and still means to me today.
To be honest with you, if it was not for Angela, I’m not sure I would be where I am today!! She is and has always been there for me since I started the program, and it is such a great feeling knowing that she is there for me month after month letting me know that she has sent out all my paperwork in such a timely manner so that I do not have to stress or worry each month about having to pay for my medication out of pocket!! Every time I call her, she responds so quickly and kindly and without hesitation or frustration!! I actually look forward to the end of each month just to hear from her.
Her kindness, caring, compassion, and empathy goes above and beyond anyone I have ever dealt with!! And due to all of that, she continues each and every day/month to inspire me and keep me going !!!
Although I have never met Angela, I truly consider her to be friend.
I don’t know how big or small your staff is, but I am so very grateful that Angela was assigned my case