For Providers

For any questions regarding contracting, credentialing demographic updates or general information; please email, fax or call the Provider Relations department at:
Phone: 855-487-8914
Fax: 860-785-4860
Email: providerrelations@hmcebs.com

For questions related to claims processing and payment; please call the Claims Department at:
Phone: 877-746-7471

 

Claims Submission:

Paper Claims – Mail to:
HMC HealthWorks, P.O. Box 981605, El Paso, TX 79998

Electronic Claims – Preferred EDI Partner:
Change Healthcare; Payer ID: 75318

Provider Resources and Forms for Download:

HMC HealthWorks Provider Manual
Contact Us- Reference Guide
Sample CMS 1500 Form
CMS 1500 Claims Filing Instructions
W-9 Form

For Participants

Learn how to improve your quality of life, and search for in-network providers by visiting your portal at: www.hmc.personaladvantage.com

Member Rights and Responsibilities

Self-Pay Form

Authorization to Release Information